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Financial Services

Digital Transformation in Financial Services

From enhanced security to real-time offer personalization, we help banks and financial institutions accelerate their digital transformation with software, data, and artificial intelligence solutions, including generative AI and AI automation for business.

Tech Challenges of Financial Services

Tech Trends in Financial Services in 2026

Open Banking and Data Sharing via APIs

Enables secure integration of financial data between banks and fintechs. Creates new digital services and improves the customer experience through the growing adoption of artificial intelligence in business.

Predictive Credit Risk Models

Use of analytics and machine learning to assess the probability of default. Makes credit decisions faster and more accurate by applying ai for data analytics.

Real-Time Fraud Detection

Continuous analysis of transactions to identify suspicious patterns. Reduces financial losses and increases customer confidence using AI automation and intelligent monitoring systems.

Customer Data-Driven Personalisation

Leveraging behavioural data for personalised offers and advice. Increases customer retention and value through customer experience automation.

Data Governance and Regulatory Compliance

Strict management of data quality, security, and traceability. Essential for complying with standards such as PSD2 and GDPR, especially in environments using AI for data analytics.

Use cases

How Mind Source helps Financial Services innovate

Transform your company into a leading digital player by leveraging artificial intelligence in business and modern digital technologies.

Customization of the Financial Offer

Customer Data, AI Recommendation Models, and Customer Journey Analytics are used to recommend financial products that match the customer's profile and behavior.

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Fraud Detection and Prevention and AML

Data engineering and AI for real-time analysis of suspicious transactions and compliance with AML/KYC requirements.

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Modernization of Core Banking Systems

Modernizing legacy systems with modern, scalable, and secure architectures.

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Automation of Financial and Operational Processes

Generative AI & Automation, Low-Code Solutions, and Process Automation (PPM / DevOps) to reduce costs and execution time.

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Omnichannel Digital Customer Experience

UX/UI Design and Web Development for banking applications, portals, and self-service channels.

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Digital Transformation Program Management

PMO as a Service, Project Strategy and Governance, Agile & Hybrid Delivery, and Change Management for critical and regulated initiatives.

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Success Stories

Conheça alguns projetos em que ajudámos organizações de diferentes setores a desbloquear o verdadeiro valor dos seus dados e da Inteligência Artificial.

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Service Name

Service Name

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Service Name

Service Name

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Whitepaper

How GenAI is transforming Customer Service

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Reports

Tech insights that you want to take in including trends in generative AI and modern digital technologies.

Customer Testimonials

What people say about us says a lot about us.

"A senior team with high technical expertise, commitment and responsibility – key characteristics for the demanding project to transform Vodafone Turkey's CBU framework."

service manager

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"People make the difference, it's a pleasure working with you."

it corporate and investment banking manager

santander digital services

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"We have been working with Mind Source since the beginning and have celebrated many successes together. Thanks to their commitment, we have reached a new dimension and the entire Group Executive Committee now has access to all types of information with a high degree of security."

Chief Information Officer

INSTITUIÇÃO BANCÁRIA DE REFERÊNCIA EM pORTUGAL

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"Mind Source is not just an outsourcing solution, but a true project partner that helps us transform a very ambitious vision into tangible results."

head of marketing intelligence

INSTITUIÇÃO seguradora DE REFERÊNCIA EM pORTUGAL

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How can we help?

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Check out our availability and book the date and time that works for you

SUCCESS STORIES

Customer Filtering for Compliance

An automated customer filtering solution based on SAS was implemented, enabling data centralization, reducing operational risks, and providing reliable and prioritized information through scalable data engineering processes and advanced analytics.

SUCCESS STORIES

Web Platform and Workflows

The solution developed made it possible to centralize, automate, and streamline all laboratory analysis processes, improving interaction with laboratories and internal efficiency.

SUCCESS STORIES

Credit Responsibility Center (CRC)

The evolution of the European and national regulatory framework in the field of Legal Reporting has presented financial institutions with a wide range of challenges in terms of the quality, consistency, granularity, and timeliness of credit information.

Coworkers
SUCCESS STORIES

Real-Time Snow Monitoring Platform

A centralized platform has been developed that allows road conditions and snowplow locations to be monitored on a single portal, enhancing operational efficiency and service quality.

SUCCESS STORIES

Helpdesk and IT Equipment Management Platform

An international pharmaceutical company was facing difficulties in managing helpdesk requests and controlling IT equipment, with processes lacking transparency and a lack of clear indicators.

SUCCESS STORIES

Implementation of SAF-T Monthly Billing Report

A global printing and document management solutions company needed to automate the creation of monthly invoicing files in SAF-T (PT) format to comply with legal obligations to the tax authorities.

SUCCESS STORIES

Paperless Meetings

A banking institution needed to make Executive Committee meetings faster and more efficient by ensuring centralized, secure, and searchable access to information.

SUCCESS STORIES

Intranet and Process Centralization

We developed a robust solution based on Microsoft SharePoint and .NET, creating a modern and adaptable intranet capable of responding to the demanding dynamics of the financial sector.

SUCCESS STORIES

Intraday Credit

The bank needed a reliable mechanism for reporting eligible contracts to Banco de Portugal on a daily basis, ensuring access to additional liquidity funds through the Eurosystem's Intraday Credit facility.

SUCCESS STORIES

Commercial Performance Portal

A leading insurance company in the Portuguese market needed to modernize its sales portal and associated planning tool, ensuring greater performance and reliability of information.

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